Accessibility Statement

Last updated: 21 September 2026

IT HQ is committed to making its website and digital services as accessible and usable as possible for everyone, including people with disabilities.

We aim to provide an inclusive experience and continue to improve the accessibility of our website over time.

Our approach to accessibility

We aim to design and maintain this website in a way that supports recognised accessibility best practices, including the principles set out in the Web Content Accessibility Guidelines (WCAG).

Where possible, we aim for our website to:

  • Be navigable using a keyboard

  • Use clear and readable text

  • Maintain appropriate colour contrast

  • Use headings and page structures consistently

  • Provide meaningful labels for forms and interactive elements

  • Include alternative text for important images

  • Work with commonly used screen readers and assistive technologies

  • Remain usable when text is enlarged or a user zooms the page

  • Avoid unnecessary flashing, movement or other content that may create accessibility barriers

Third-party platforms and content

Some parts of our website may rely on third-party services, including booking systems, payment providers, embedded content, forms or other external platforms.

While we aim to choose accessible services wherever possible, IT HQ does not have full control over the accessibility of third-party websites, applications or embedded content.

Known limitations

Although we aim to make our website accessible, some areas may not yet fully meet all accessibility standards.

This may include:

  • Older images that do not yet contain detailed alternative text

  • Third-party integrations or embedded content

  • Certain downloadable documents

  • Features provided directly by our website or payment platform

We review our website where possible and aim to address accessibility issues when they are identified.

Need information in another format?

If you have difficulty accessing any information on this website, please contact us.

We will make reasonable efforts to provide the information in an alternative format where possible.

This may include:

  • Plain text

  • Larger text

  • An accessible digital document

  • Information provided by email

  • Another reasonable format depending on your needs

Reporting an accessibility problem

If you experience any accessibility issues while using the IT HQ website, or if you believe there is something we could improve, please let us know.

When contacting us, it is helpful if you can include:

  • The page or section you were trying to access

  • The problem you experienced

  • The device or browser you were using, if relevant

We will review accessibility concerns and aim to make reasonable improvements where possible.

Contact us

For accessibility questions, feedback or requests for information in an alternative format, please contact:

IT HQ
Email: infoithq@gmail.com

Ongoing improvements

Accessibility is an ongoing process.

IT HQ may update this statement as the website, services and accessibility practices develop.

Last updated: 21 September 2026