Privacy Policy
Last updated: 21 September 2026
KeeezHQ takes your privacy seriously. This Privacy Policy explains how personal information is collected, used, stored and protected when you visit this website, contact us, purchase a service, book a consultation, join a mailing list or otherwise interact with KeeezHQ.
This policy applies to KeeezHQ and the services provided through this website, including The IT Roadmap and IT & Cybersecurity Consultancy services.
1. Who We Are
KeeezHQ provides content, digital products, IT guidance, consultancy and related services.
For the purposes of UK data protection law, the person or organisation responsible for determining how your personal information is used is the data controller.
Data Controller: [INSERT FULL LEGAL NAME / BUSINESS NAME]
Trading Name: KeeezHQ
Email: [INSERT CONTACT EMAIL]
Business Address: [INSERT BUSINESS/CONTACT ADDRESS IF APPLICABLE]
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the email address above.
2. Information We May Collect
Depending on how you use the website and our services, we may collect information including:
Your name
Email address
Telephone number
Information you provide through contact or enquiry forms
Information you provide when booking a consultation or service
Appointment and scheduling information
Information relating to the service you are interested in purchasing
Payment and transaction information
Communications between you and KeeezHQ
Mailing list and marketing preferences
IP address
Browser, device and operating system information
Website usage and analytics information
Cookie and similar technology information
Where you purchase a service online, your full payment card details will normally be processed directly by the relevant payment provider rather than stored by KeeezHQ.
3. How We Collect Your Information
We may collect personal information when you:
Visit or browse our website
Complete a contact or enquiry form
Book a consultation or appointment
Purchase a service or digital product
Sign up to a mailing list
Contact us by email or another communication channel
Respond to surveys, questionnaires or forms
Interact with our website or marketing communications
Certain technical information may also be collected automatically through cookies, analytics tools and similar technologies.
4. How We Use Your Information
We may use your personal information to:
Respond to enquiries
Provide IT Roadmap and consultancy services
Manage appointments and consultations
Process purchases and payments
Deliver digital products or services
Communicate with you regarding a booking or purchase
Provide customer support
Maintain records relating to services and transactions
Improve our website, services and customer experience
Understand how visitors use the website
Prevent fraud, misuse or security incidents
Send marketing communications where you have consented or where otherwise permitted by law
Comply with legal, tax, accounting and regulatory requirements
We will only use your personal information where we have a lawful reason to do so.
5. Our Lawful Bases for Processing
Under UK data protection law, we rely on different lawful bases depending on how your information is being used.
Contract
We may process your information where it is necessary to provide a product or service you have purchased or to take steps at your request before entering into an agreement with you.
For example, this may include processing information required to book and deliver an IT Roadmap consultation.
Consent
Where required, we may rely on your consent.
For example, this may apply when you voluntarily subscribe to certain marketing communications or accept non-essential cookies.
You can withdraw your consent at any time.
Legitimate Interests
We may process information where it is reasonably necessary for the legitimate interests of operating and improving KeeezHQ, provided those interests do not override your rights and interests.
This may include:
Responding to business enquiries
Improving our services
Protecting the security of our website
Preventing fraud and misuse
Understanding how our website and services are used
Legal Obligation
We may process and retain certain information where required to comply with legal, financial, tax, regulatory or accounting obligations.
6. Payments
Payments made through our website or booking systems may be handled by third-party payment processors.
These providers may collect information necessary to process your payment, including payment card information, billing details and transaction information.
KeeezHQ does not normally receive or store your complete payment card details.
The payment provider will process your information in accordance with its own privacy policy and applicable data protection laws.
7. Appointment Booking and Scheduling
Where you use an online booking system to arrange a consultation or service, information such as your name, email address, telephone number, appointment time and booking information may be processed by our scheduling provider.
We may also connect our booking system to calendar services in order to manage appointments and availability.
Information provided through these services may therefore be processed by the relevant scheduling, calendar or technology providers in accordance with their own privacy policies.
8. Squarespace
This website is hosted using Squarespace.
Squarespace may process certain information relating to website visitors in order to host, secure, maintain and provide functionality for the website.
This may include technical information such as IP addresses, device information, browser information and website activity.
Squarespace may also use cookies and similar technologies depending on the features enabled on this website.
9. Cookies and Analytics
This website may use cookies and similar technologies to:
Make the website function correctly
Remember visitor preferences
Understand how visitors use the website
Measure website performance
Improve website functionality
Support marketing or advertising where applicable
Some cookies are strictly necessary for the operation of the website.
Non-essential cookies, such as certain analytics or marketing cookies, will be used in accordance with applicable consent requirements.
Where available, you can manage your cookie preferences through the cookie controls displayed on the website.
Further information can be found in our Cookie Policy.
10. Marketing Communications
Where you have signed up to receive marketing emails or other promotional communications, we may use your contact information to send you information about KeeezHQ, new services, digital products, content, offers or updates.
You can unsubscribe at any time by:
Using the unsubscribe link included in marketing emails; or
Contacting us directly.
Withdrawing from marketing communications will not prevent us from contacting you where necessary regarding an existing booking, purchase or service.
11. Who We May Share Information With
We do not sell your personal information.
We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our services.
These may include:
Website hosting providers
Squarespace
Scheduling and appointment providers
Payment processors
Email and mailing list providers
Cloud storage providers
Calendar providers
Analytics providers
IT and cybersecurity service providers
Accountants, legal advisers or professional advisers
Government, regulatory or law enforcement authorities where legally required
We only share information where there is an appropriate reason for doing so.
12. International Data Transfers
Some of the technology providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will rely on appropriate safeguards or recognised legal mechanisms as required by UK data protection law.
These may include transfers to countries recognised as providing an adequate level of protection or the use of approved contractual safeguards.
13. How Long We Keep Your Information
We only retain personal information for as long as reasonably necessary for the purpose for which it was collected and to satisfy any legal, accounting or regulatory requirements.
Retention periods may vary depending on the type of information.
For example:
General enquiries may be retained for a reasonable period after the enquiry has been resolved.
Customer, booking and transaction information may be retained for longer where necessary for tax, accounting or legal purposes.
Marketing information may be retained until you unsubscribe or withdraw your consent.
Information relating to an ongoing client relationship may be retained for the duration of that relationship and for an appropriate period afterwards.
When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.
14. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Accidental loss
Disclosure
Alteration
Destruction
Misuse
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
15. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
Ask for access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how your information is used
Object to certain uses of your information
Request the transfer of certain information to you or another organisation
Withdraw consent where processing is based on consent
Object to direct marketing
Not every right applies in every circumstance.
To exercise any of these rights, contact us at:
[INSERT CONTACT EMAIL]
We may need to verify your identity before completing certain requests.
16. Complaints
If you have concerns about how your personal information has been handled, please contact us first so that we can try to resolve the issue.
You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Further information is available from the ICO at www.ico.org.uk.
17. Third-Party Websites
This website may contain links to third-party websites, platforms or services.
KeeezHQ is not responsible for the privacy practices, security or content of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
18. Children's Privacy
Our services are not specifically directed at children, and we do not knowingly seek to collect personal information from children through this website unless it is necessary and lawful to do so.
If you believe that personal information relating to a child has been provided to us inappropriately, please contact us.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.
The latest version will always be published on this page, with the date of the most recent update shown at the top.
20. Contact Us
For questions about this Privacy Policy or the way KeeezHQ handles personal information, contact:
KeeezHQ
Email: [INSERT CONTACT EMAIL]
Business Address: [INSERT BUSINESS/CONTACT ADDRESS IF APPLICABLE]